Masterarbeit
Combining Graphical and Conversational User Interfaces
Research Area
Advisers
Description
Chatbots are a technology that is more and more often used to quickly and easily help customers by providing a low level interaction format for frequently asked questions. Often, these chatbots are either put on a separate homepage or can be accessed as a pop up in the bottom right corner, but it usually does not interact with the graphical user interface.
This topic is researching the potential of combining graphical (GUIs) and conversational user interfaces (CUIs) (in this case specifically chatbots). This includes producing links to or even automatic navigation of the graphical user interface, downloading documents or highlighting passages by providing conversational queries. The thesis must include a state of the art on currently available CUIs/chatbots and previous research or implementations of combined approaches. A concept should be built that can combine both of these approaches in a prototypical implementation. An evaluation of the feasibililty of the implementation has to be made in accordance with requirements that are built in correspondence to the existing literature.
