Masterarbeit
Comparison of the effectiveness of tutorials in Graphical and Conversational User Interface
Research Area
Advisers
Description
OpenStreetMap (OSM) is a well known platform for curating cartography information, which is run by volunteers. The community works with guidelines on how to map and edit information on maps, this includes new, missing, or possibly wrong information. New members in the OSM community can learn these guidelines by tutorials and detailed wiki informations. This sometimes leads to mapper conflicts, as there are both local differences in the managament of map data and divergences in the community for these guidelines. This situation calls for an exploratory study on if this conflicts could be avoided by a more interactive introduction to mapping in OSM and especially expectations in the community itself.
Conversational User Interfaces (CUI) are gaining more traction in the last years, chatbots are also used in the educational sector. This shows promise as a more inclusionary tool for the introduction to a complex matter like mapping in OSM. The premise of this thesis is thus to analyze the introductions that were built by the commmunity, compare it with known mapper conflicts and create both a concept and a prototypical implementation of a chatbot that can introduce new members to the mapping process. This chatbot should include introductions to the technology of map editors, the database of OSM, and real world examples both for learning the foundations to OSM mapping and to get awareness of possible mapper conflicts.
