Extending Kansei Engineering for Requirements Consideration in Web Interaction Design
Proceedings of the 16th International Conference on Web Engineering (ICWE2016)
In our paper we consider how the eminent Kansei Engineering (KE) method can be applied in computer-aided development of websites. Although principally used for exploring emotional dimension of users’ experience with products, KE can be extended to incorporate other types of software requirements. In conjunction with AI Neural Networks (Kansei Type II), it then becomes possible to automate, up to a certain degree, evaluation of websites quality in terms of functionality, usability, and appeal. We provide overview of existing works related to KE application in web design, and note its certain gap with systematic Web Engineering. Then we summarize approaches for auto-validation of different types of requirements, with particular focus on computer-aided usability evaluation. Finally, we describe the ongoing experimental study we undertook with 82 participants, in which Kansei-based survey with 21 university websites was performed, and outline preliminary results and prospects.
Bakaev, Maxim; Gaedke, Martin; Khvorostov, Vladimir; Heil, Sebastian: Extending Kansei Engineering for Requirements Consideration in Web Interaction Design. Proceedings of the 16th International Conference on Web Engineering (ICWE2016), 2016.